Testimonials from Satisfied Customers

We Recieve many thank you ntes from our customers. Space does not allow them all to be shared but here are a few excerpts

The receptionist always treats me as if I am special and Joyce is remarkably efficient and very friendly and courteous.
- Sue R.

Thanks for all of your help during our claim with the water damage. Sue in your office was extremely helpful and guided me through the process. It is reassuring to know that your helpful staff is there for us.
- Mike H

Thank you so very, very much for your help, expertise, responsiveness and friendship. We are very blessed to be able to work with so many vendors such as Insurance Agencies of Ohio.
- K and B

I’m sure you already know this but you have a great staff! In this industry we deal with so many companies that are completely unresponsive it’s always nice to deal with your company. I just thought I’d let you know how much I really appreciate everyone.
- Tanya K

Just a note to say thank you again for being so understanding about the accident my grandson had. I had no idea that he would have an accident in my car. Thank you for everything you did for me.
- MAS

Thank you for contacting State Farm about my old policies. I received letters and refund check from them today. You made it very easy.
- Nancy B

Thank you for the extra efforts you made to assist us in getting the bond credit line. I noticed and appreciate your dedication to our company.
- Tim M

I want to thank the insurance adjuster for all of her help. She not only called me from time to time to make sure everything was going smoothly she helped me with the car rental situation and told me exactly what to do to get the repair work done. She made me feel like people do care and she was there for me when I needed help. In other words she went the proverbial extra mile.
- RPS

JP is wonderful! Please let Donna and Sue know how much our family appreciates all they do for us. Donna is always willing to answer our questions and search out rates as things change. Sue is very caring and willing to listen when we call with issues regarding a claim.
- RRM

Thank you for your help regarding the insurance for the fascia, downspouts, gutters and trim. We are totally saddened to have to have damage to our home but truly relieved to be able to have it repaired – it is like new again!
- KB

In the last couple of weeks my wife and I had a really difficult time after the accident she had. You helped us to go though all the process pretty smoothly and quickly. I would like to thank you for all the hard work you have done. It meant a lot to us. Last Friday we received the check from the insurance company and Saturday we got a new car.
- Z

I just wanted to say thanks to all of you in the agency for making it so easy for me to get my car fixed around the holidays. You all made it so pain free for my first accident and your claims staff put up with me calling over and over on Christmas Eve. Thanks again and you all are the best and so easy to work with!
- CSP

Thanks for your help with our home and auto insurance. You took such good care of us and so quickly. You helped to make the buying of our home go smoothly.
- T & T

I just wanted to take a moment and thank your office for the quick response to our emergency yesterday at our office. Our customer was impressed at how quick you were able to get experts to the scene to start the water extraction and prevent further damage. We also appreciate your emergency service response as it took you less than two minutes to return our emergency call. The service you provide to us continues to be superior.
- TK

Just a note to let you know how impressed my wife and I have been in our claims interactions with the adjuster. He is a polite, detail oriented professional and a real asset to the insurance company.
- WE

This is just a note to thank you for your help on our recent claim. Although it took me a while to get things together I am amazed at how courteous and efficient you were. I faxed you the claim and had the check the very next day. Over the years I have recommended your insurance company to many of my family and friends and will continue to do so in the future. Great job and thanks again.
- TA

I just wanted to take a moment to day thank you for all the additional time and effort that you all put into the situation with Maple Heights. It is great knowing that we have such a wonderful group of people helping us when it really is needed. Thank you again.
- YM